Role of PROVIDERnet Primary Administrator

• Self-serve access to set up, change, view banking information for direct deposit for the practitioner.
• Can view electronic statements, lookup benefit eligibility and pre-authorization for patients
• Create new "Standard" or other "Primary" administrators if you choose to delegate to an office manager.
• A "Standard Administrator" has access to view electronic statements, lookup benefit eligibility and pre-authorization for patients, as well as submit claims.
  A "Standard Administrator" has NO ACCESS to banking information, and cannot create additional PROVIDERnet accounts.

Email Address Guidelines

• Since a Primary Administrator has full access to view and change banking information as well as create other Primary Administrators, this must be a unique email address, not a communal email address, e.g. admin@dentalclinic.com. Pacific Blue Cross assumes or takes no responsibility for any consequences, directly or indirectly, that may arise from registering with a clinic/communal email address.
• Emails must be unique in PROVIDERnet.

PROVIDERnet Office Admin (Standard Administrator)

• Lookup benefit eligibility and pre-authorization for patients
• View electronic statements (if available)
• A "Standard Administrator" has NO ACCESS to banking information, and cannot create additional PROVIDERnet accounts.