skip to main content
Pacific Blue Cross

Tips for uploading your receipts and supporting documentation

To upload your receipts (or other documentation supporting your claim), you must have the information saved electronically on your computer or mobile device.

  • Acceptable file types include jpg, gif, bmp, png, and pdf. Files uploaded in other file formats are not accepted.
  • Scan your receipts using a scanner connected to your computer to create the electronic file(s).
  • A digital camera may also be used. Take care to ensure the information can be easily read. Files that cannot be easily read may result in a delay in processing your claim.
  • Ask your health practitioner if they provide electronic receipts.
  • You may upload up to 10 images at one time.
  • Each image can be up to 10 MB in file size.
  • Total combined file size for all uploaded images cannot exceed 30 MB