Sign-up for Online Claims today!

  1. You will need your Policy and ID Number. You can find these on your Pacific Blue Cross ID card.
  2. Go to Member Profile
  3. Select I want to Register for Access to my Member Profile and follow the instructions.

Add or Update your banking details for Direct Deposit

  • If you have already registered for Member Profile, sign-in and add/update your banking details through the Account section.


Our Insta-Claim providers submit the claim on your behalf so you only pay what isn’t covered by your plan.

  • Search for an Insta-Claim health provider
  • Show your Pacific Blue Cross ID at the time of service
  • Insta-Claim health provider submits your claim
  • You only pay what isn’t covered by your plan

Find an Insta-Claim Health Provider

Is your practitioner registered?

For your treatments to be covered, your practitioner has to be registered with the appropriate college or association in the province where the service takes place. Learn more

Save time, claim online

Submit claims on-line with Pacific Blue Cross direct deposit

  • Submit scanned receipts and health claims
  • Receive payment in as little as 48 hours
  • Check what’s covered and view recent claims

Claim online

Mobile App

Download the free Pacific Blue Cross mobile app

  • Sign in with fingerprint touch ID
  • Snap photos of receipts and submit health claims
  • Check coverage limits and benefit usage
  • Digital version of your ID card

Get the App

Pharmacy Compass

Find pharmacies near you

  • Compare prescription prices and dispensing fees
  • Find Preferred Pharmacy Network pharmacies near you
  • Find pharmacies that have instant PharmaCare special authority confirmation

Find a Pharmacy