Our Members benefit

The Pacific Blue Cross membership card

Your membership card gives you exclusive access to fast, easy claims, discounts and Insta-Claim reimbursement from thousands of pharmacies, dental clinics and health providers.

Welcome to the most important membership of your life

Healthy coverage

Group Benefits

Pacific Blue Cross provides health and dental coverage to 1 in 3 British Columbians.

Personal Health Insurance

Options for any British Columbian with the most coverage, choice and flexibility for retirees

Travel Insurance

Enjoy healthy travels with the World’s Most Recognized coverage

Healthy Service

Member Profile

Formerly called CARESnet, your Member Profile is a one-stop-shop for everything coverage related – from filing claims, to adding additional coverage to protect you & your family

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Mobile App

The free Pacific Blue Cross Mobile app puts benefits at your fingertips. Sign-in using fingerprint touch ID, submit claims with a photograph and buy additional coverage easily.


Healthy Savings

Provider Network

Save time by using an Insta-Claim provider and get savings, advice and education when you shop within our Preferred Pharmacy Network.

Exclusive Member discounts

Save on top brands of health and wellness products and services

Additional coverage

Members save on Pacific Blue Cross products like travel insurance and critical illness insurance

Take a tour of the new Member Profile

To get the benefits of being a Member

Sign up for our email newsletter

Subscribe now

Keeping your mind and body healthy


Thousands of Insta-Claim health providers throughout the province process your claim on the spot, so you only pay what isn’t covered by your plan.

Health Profile

Sign in to your Member Profile to complete a free health profile, complete health challenges and get digital health coaching to improve your health and wellbeing.​

Pharmacy Compass

Use Pharmacy Compass to compare prescription prices of pills and tablets at pharmacies in British Columbia

Want to know more?


Find answers to your health benefit questions in our Advice Centre

Call Us

Call us at 604 419-2000
Toll-free in BC at 1 877 PAC-BLUE

Visit Us

Our walk-in centre is open for claims drop off. However, in-person services are no longer being offered for claims or travel inquiries.

4250 Canada Way in Burnaby
from 8:00 a.m. – 4:30 p.m.
Monday to Friday.

Member Updates

BC pharmacists can now prescribe for minor ailments and contraception

Monday, Jun 5, 2023

Starting June 1, British Columbians will have easier access to prescriptions for certain minor ailments and contraception by seeking treatment directly from a pharmacist as part of PharmaCare’s Minor Ailments and Contraception Service (MACS).

Ask the Expert: Supporting a loved one

Friday, May 20, 2022

Ask your questions and get practical tools to support a loved one struggling with substance use.

Blue Cross for Red Cross in response to conflict with Ukraine

Wednesday, Mar 2, 2022

Blue Cross plans across Canada are giving $200,000 to the Canadian Red Cross to support humanitarian relief efforts in Ukraine.

Webinar: Mental Health Training for People Leaders

Wednesday, Feb 16, 2022

Join MindBeacon for an upcoming webinar on how to create a psychologically safe workplace.

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