Our Members benefit
The Pacific Blue Cross membership card
Welcome to the most important membership of your life
Healthy Coverage
Group Benefits
Pacific Blue Cross provides health and dental coverage to 1 in 3 British Columbians.
Personal Health Insurance
Options for any British Columbian with the most coverage, choice and flexibility for retirees
Travel Insurance
Enjoy healthy travels with the World’s Most Recognized coverage
Disability Coverage
For plans with Disability Coverage, we support your recovery and facilitate healthy return to work.
Healthy Service
Member Profile
Login to learn more
Mobile App
Download
Healthy Savings
Provider Network
Save time by using an Insta-Claim provider and get savings, advice and education when you shop within our Preferred Pharmacy Network.
Exclusive Member discounts
Save on top brands of health and wellness products and services
Additional coverage
Members save on Pacific Blue Cross products like travel insurance and critical illness insurance
Take a tour of the new Member Profile
Keeping your mind and body healthy
Insta-Claim
Thousands of Insta-Claim health providers throughout the province process your claim on the spot, so you only pay what isn’t covered by your plan.
Pharmacy Compass
Use Pharmacy Compass to compare prescription prices of pills and tablets at pharmacies in British Columbia
Want to know more?
Online
Find answers to your health benefit questions
Call Us
Call us at 604 419-2000
Toll-free in BC at 1 877 PAC-BLUE
Visit Us
Our walk-in centre is open for claims drop off. However, in-person services are no longer being offered for claims or travel inquiries.
4250 Canada Way in Burnaby
from 8:00 a.m. – 4:30 p.m.
Monday to Friday.
Member Updates
Health Connected Service Update
Monday, Jul 6, 2026The provider of Health Connected has advised that the service is being discontinued.
A simpler way to submit counselling and psychology claims
Friday, May 29, 2026Starting June 12, 2026, members will be able to search for and select from a list of validated providers when submitting counselling and psychology claims through Member Profile.
BC PharmaCare National Pharmacare Plan
Wednesday, Apr 8, 2026Certain diabetes medications and menopausal hormone therapies are now covered under BC PharmaCare’s National Pharmacare Plan (Plan NP).
Pacific Blue Cross works closely with BC PharmaCare to coordinate your coverage, so most members can expect a smooth and seamless experience at the pharmacy.
Go digital to avoid mail delays during a Canada Post disruption
Friday, Sep 26, 2025Due to Canada Post service disruptions mailed payments and claims will be delayed.
