Save time, take charge of your health online
Make the most of your benefits with secure, 24/7 access to online claims, plan details and more.
Make the most of your benefits with Member Profile
Fast, easy claims
File claims without the paperwork-- anytime, anywhere-- online or through our free mobile app.
Quick reimbursement
Set up direct deposit through Member Profile and get claims deposited to your bank account in as little as 24 hours.
Plan details
Make informed healthcare decisions with secure, 24/7 access to plan details, coverage balances, and claims history.
Health provider search
Find nearby health providers that process your claims on-the-spot, so you only pay what isn’t covered by your plan.
Digital wellness tools
Put your health first with access to health risk assessments, challenges, coaching and more.
Easy benefit management
Individual plan members can also submit service requests, enable paperless notices and update account info any time.
Member Profile how-tos
How to sign up
Make the most of your Pacific Blue Cross benefits with secure, 24/7 access to online claims, plan details and more. Sign up in five minutes or less.
How to set up direct deposit
Get your claims reimbursed quickly through your Pacific Blue Cross Member Profile by setting up direct deposit.
How to reset your password
It’s easy to reset your Pacific Blue Cross Member Profile password if you’ve lost or forgotten it.
Go paperless
All notices and documents relevant to your personal health insurance coverage are already available online through your Member Profile, and can be accessed securely anytime, anywhere—without the paperwork.
Ready to enjoy all the benefits of going digital?
To get started, locate the Policy and ID Number found on your Pacific Blue Cross ID card.
Register for Member Profile now—it takes five minutes or less.
Get the same great benefits—on-the-go.
Enjoy the convenience of benefits at your fingertips with our mobile app—downloaded over 385,000 times.
- Easily add receipts to claims with a photo upload feature
- Enjoy fast, secure sign-in with fingerprint touch or face ID
- Get a digital Pacific Blue Cross ID card
