Some provider claims scheduled for processing on November 2 were delayed. These payments have now been issued, and we apologize for any inconvenience the delay may have caused.
FNHA has shared information for providers supporting clients affected by wildfire evacuations, including guidance on replacement benefit items and Transitional Payment Requests.
We've updated the PROVIDERnet Terms & Conditions and reference materials to improve clarity and better reflect current processes.
Pacific Blue Cross has updated the PROVIDERnet Terms & Conditions and Healthcare Provider Reference Guide to improve clarity and make provider information easier to access.
As of March 1, 2026, select diabetes medications and menopausal hormone therapies are covered under BC PharmaCare National Pharmacare Plan (Plan NP). This update outlines how claims will be processed with Pacific Blue Cross.
As of August 20, 2025, BC PharmaCare has added a flash glucose monitor (FGM), the FreeStyle® Libre 3 Plus device to its formulary with Special Authority (SA) approval.
Get fast, easy claims and pre-determination requests for all Pacific Blue Cross plan members, through PROVIDERnet.
Due to Canada Post service disruptions mailed payments and claims will be delayed.
We are excited to announce that effective July 11, 2025, registered Clinical Counsellors in British Columbia will be able to submit claims directly to Pacific Blue Cross.
