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Provider News

Updated Provider Information

Thursday, Jul 9, 2026

We've updated the PROVIDERnet Terms & Conditions and reference materials to improve clarity and better reflect current processes.

Provider resources updated for greater clarity

Thursday, Jul 9, 2026

Pacific Blue Cross has updated the PROVIDERnet Terms & Conditions and Healthcare Provider Reference Guide to improve clarity and make provider information easier to access.

BC PharmaCare National Pharmacare Plan

Wednesday, Apr 8, 2026

As of March 1, 2026, select diabetes medications and menopausal hormone therapies are covered under BC PharmaCare National Pharmacare Plan (Plan NP). This update outlines how claims will be processed with Pacific Blue Cross.

FreeStyle® Libre 3 Plus added to BC PharmaCare formulary

Friday, Dec 12, 2025

As of August 20, 2025, BC PharmaCare has added a flash glucose monitor (FGM), the FreeStyle® Libre 3 Plus device to its formulary with Special Authority (SA) approval. 

Online Claims Made Easy for Sleep Supply and Equipment Providers

Tuesday, Nov 4, 2025

Get fast, easy claims and pre-determination requests for all Pacific Blue Cross plan members, through PROVIDERnet.

Go digital to avoid mail delays during a Canada Post disruption

Friday, Sep 26, 2025

Due to Canada Post service disruptions mailed payments and claims will be delayed. 

Direct Billing for Mental Health Providers in BC Starting July 11

Friday, Jul 11, 2025

We are excited to announce that effective July 11, 2025, registered Clinical Counsellors in British Columbia will be able to submit claims directly to Pacific Blue Cross.

Provider Update | Spring 2025

Tuesday, Apr 29, 2025

We’re bringing you the latest news for health, dental and pharmacy providers. Read on for information on appropriate billing, an update on dental claims submissions, how to download our paperless predetermination forms, and answers to frequently asked provider questions!

Health and Dental Predetermination Statements are Going Paperless

Thursday, Oct 17, 2024

To reduce waste and increase security, Pacific Blue Cross will no longer send health and dental provider predetermination statements by paper mail.