PBC Health Benefits Society dba Pacific Blue Cross, and its wholly owned subsidiary, PacBlue Life Services Ltd., are committed to providing its members and clients with full disclosure and transparency on all insurance-related transactions, processes, and procedures.
There are several parties involved in an application for insurance coverage:
PacBlue Life Services Ltd. is responsible for facilitating sales transactions between the applicant and the insurer. This role is carried out via e-commerce through a quote/purchase option online on Pacific Blue Cross’ website, or by a licensed insurance agent who is a salaried employee of PacBlue Life Services Ltd. and does not receive commission. All licensed insurance agents hold the appropriate insurance license to complete the transaction as required by the Insurance Council of British Columbia.
Applicants may also choose to apply for insurance coverage through a Broker, Advisor or Consultant (“Intermediary” or collectively “Intermediaries”) authorized by the insurer, and who must hold the appropriate insurance license to complete the transaction as required by the Insurance Council of British Columbia. If the applicant chooses to apply for insurance coverage and complete the transaction through an Intermediary, the Intermediary is then compensated by payment of a commission.
If the insurance product purchased contains a combination of coverages from the insurers noted above, the insurance policy is underwritten by multiple insurers.
PacBlue Life Services Ltd. is compensated by each insurer as follows:
In some cases, PBC Health Benefits Society may also pay a referral fee to a party unrelated to the transaction.
After the insurance transaction is complete, the insurance contract (policy) is between you and the underwriter(s).
For more information on the requirements of this Disclosure Statement, refer to the Financial Products Disclosure Regulation of the Financial Institutions Act and the Insurance Council of BC Code of Conduct.
To reach the underwriter:
PBC Health Benefits Society dba Pacific Blue Cross
4250 Canada Way, Burnaby, British Columbia V5G 4W6
Blue Cross Life Insurance Company of Canada
644 Main Street, Moncton, New Brunswick E1C 8L3
Canassurance Insurance Company
1981, avenue McGill College, bureau 105 Montréal, Québec H3A 0H6