Here’s a step-by-step guide to applying for disability benefits

1. Paperwork

   Complete and prepare employee, employer, and medical forms.

   To apply for Short-Term Disability or Long-Term Disability benefits, you and your employer will need to complete and send us all forms to prepare for assessment.

   • Employer form

     Completed by your employer
   • Employee form
   • Attending Physician Form
     Please choose the appropriate form depending on the benefit you are applying for
     
     • Short-Term Disability
     • Long-Term Disability

   You can complete your forms electronically using the links above or print them out and send them via:

   Email: WWforms@pac.bluecross.ca

   Mail: PO Box 7000, Vancouver, BC V6B 4E1

2. Assessment

   Please note, it may take up to 5 - 7 days to make a decision once we have all required information.

   We may not be able to process the claim until we receive all your forms. Please don’t hesitate to reach out if you need help.

3. Payments

   How much will I receive?

   Payment periods depend on the arrangements made with your plan administrator. The amount payable also depends on your policy. Please consult your benefits booklet or ask your employer for more information. 

   When will I receive payment?

   Payment will be issued after the waiting period has ended. Generally:

   • Short-term disability amount owing will be paid weekly or bi-weekly
   • Long-term disability amount owing is usually paid monthly in arrears
4. Developing a plan

   Finding you the right support

   We will work with you, your health care provider and your employer to guide you through your disability. Whether that's rehab, a return-to-work plan or financial aid – we will ensure you get the right support, specific to your needs.