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The Advice Centre

Get more from your coverage

You value your health coverage, but are you getting everything you can out of the coverage you have? Understanding your coverage and ways you can save on your health care costs will help keep the cost of your plan sustainable. The more information you have, the more you can use your coverage to its full potential.

Understanding deductibles, co-insurance and plan maximums

To help you plan for potential out-of-pocket expenses with your benefit plan, we’re here to help you understand deductibles, co-insurance and plan maximums.

Accessing your disability claims anytime, anywhere

If you have an active disability claim with Pacific Blue Cross, you’ll now be able to access disability claims information online, without having to contact your Claims Specialist.

Using your membership to improve your health

Unlock the full potential of your membership – access free resources, discounts, and digital challenges today!

Digital wellness tools – Supporting your wellness journey

Health Connected is an engaging and interactive website containing everything you need to start your journey to better health.

Focus on Mental Health: Let's keep the conversation going

The BC Women’s Health Foundation report shines a spotlight on women’s health and experiences with the health care system, including mental health.

Understanding My Coverage

It’s easy to find information on your coverage and benefit limits using our mobile app or website.

Keeping You Informed | Biologics & Biosimilars

Understand the transition from biologic to biosimilar medications with Pacific Blue Cross. Learn about the benefits, process, and how biosimilars can be a cost-effective alternative for your treatment.

Have you had a prescription check-up lately?

It's important to have regular discussions with your doctor or pharmacist to make sure the dosage, and the drug itself, is still the best choice for you.

Member Profile Site Tour

Learn more about your Member Profile Portal

Sleep Apnea device pre-determination

To determine eligibility for sleep apnea devices, members must complete a pre-determination form to assess eligibility.

ICBC Accident and Injury Reimbursement Agreement

Our plans contain an exclusion that prohibits us from paying automobile-related illnesses or injuries

WorkSafe BC Accident and Injury Reimbursement Agreement

Our plans contain an exclusion that prohibits us from paying workplace-related illnesses or injuries