Company Facts
Head Office — Burnaby, British Columbia
Number of Employees — Approximately 800
Chief Executive Officer — Sarah Hoffman, President & CEO
Annual Revenue — Approximately $1.63 billion1
Membership — 1.7 million British Columbians2
Claims processed — over 28.2 million annually3
Customer interactions — over 698,000 annually
Years of operation
1940 — MSA commences operation providing pre-paid medical coverage to businesses
1946 — CU&C commences operation providing pre-paid medical coverage to individuals and families
1979 — MSA signs license agreement with the Canadian Association of Blue Cross Plans
1982 — British Columbia Life & Casualty Company commences operation
1997 — MSA and CU&C, BC's two largest benefits organizations, merge to become Pacific Blue Cross
2012 — BC Life celebrates its 30th anniversary
2015 — Pacific Blue Cross celebrates its 75th year of making a difference in British Columbia
Annual Report
2 Approximate figure only. Actual enrolment changes regularly.
3 Claims are calculated as an individual line item.