The maintenance will prevent pharmacies in BC from submitting claims, resulting in timeout errors during the affected period. Pharmacies outside of British Columbia will not be impacted by this outage, and no action is required by pharmacy staff at this time.

Outage Overview

• Affected Service: BlueNet™ Pharmacy Transmissions
• Clients Impacted: Pharmacies in BC transmitting claims to PBC
• Outage Duration: October 17, 2024, from 10:00 PM to 11:59 PM

During this window, we will be conducting necessary network maintenance to ensure continued reliability and performance of the Pharmacy Claim system. Pharmacies located outside of BC can continue their operations as usual. No further action is required for those affected, and normal service will resume promptly at the conclusion of the maintenance period.