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The Advice Centre

Insurance made easy

Discover how easy it is to understand and manage your insurance with Pacific Blue Cross. Access helpful tips, guides, and resources to make informed decisions about your coverage.

Health insurance for seniors and retirees: what you need to know

Ensure peace of mind in retirement with flexible health insurance options tailored to seniors and retirees.

Travel insurance for pre-existing conditions

Receive coverage for your pre-existing health conditions with our Optional Pre-Existing Condition Benefit.

Claiming deadline information

Claims submission deadlines differ based on your policy. You can find out the specific claiming deadline for your plan by referring to your plan booklet or by signing into Member Profile.

Know before you go—travel tips for you and your family

Travelling to the U.S. or other international destinations over the holidays? Here are some important—and practical—things to know when preparing for your trip.

Why Travel Insurance

You should be aware that your provincial coverage may not pay for all health care costs you may incur while outside of the province, and the difference can be substantial.

Trip Protection from Pacific Blue Cross

Get coverage for when things don’t go according to plan. Trip Protection Insurance provides coverage for cancellations, interruptions, delays and even lost or stolen baggage.

Focus on Mental Health: Let's keep the conversation going

The BC Women’s Health Foundation report shines a spotlight on women’s health and experiences with the health care system, including mental health.

Sleep Apnea device pre-determination

To determine eligibility for sleep apnea devices, members must complete a pre-determination form to assess eligibility.

ICBC Accident and Injury Reimbursement Agreement

Our plans contain an exclusion that prohibits us from paying automobile-related illnesses or injuries