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The Advice Centre

How to make a claim

Learn how to easily submit your claims with Pacific Blue Cross. Find step-by-step guides, tips, and resources to ensure a smooth and hassle-free claims process.

What you need to know about claiming footwear and orthotics?

If you’ve been prescribed foot orthotics or orthopaedic shoes there are a few things you’ll need to know before you make your purchase and file your claim

How to make a claim

Learn how to submit a claim with Pacific Blue Cross. Access step-by-step instructions and helpful tips to ensure a smooth and hassle-free claims process.

How to claim online

Get your claims processed faster by using our online claiming system

Pre-authorization protects you from the unexpected when you claim

Understand the preauthorization process with Pacific Blue Cross. Get detailed information and tips to ensure your medical services and treatments are approved smoothly.

Avoid the shoebox effect — File your claim as soon as possible

Filing your claim right away ensures ALL your expenses are considered for coverage under your plan.

How to make a health claim

Methods and guidelines on filing your health claims

How to make a claim (Out Province)

Before you leave the province, it’s important that you understand what is covered under your health plan and the impact a large claim could have.

Understanding the Disability Claims Process

Read a real-life story about navigating a disability claim with Pacific Blue Cross. Gain insights and tips on managing the process and accessing the support you need during challenging times.

Health Spending Account Claims

Learn how to make a Health Spending Account (HSA) claim with Pacific Blue Cross. Get step-by-step guidance and tips to ensure a smooth and efficient claims process.