1.0 Introduction

Thank you for being a part of Pacific Blue Cross's network of Providers. Together we can help improve the health and well-being of British Columbians. As part of our commitment to service, Pacific Blue Cross publishes this reference guide (the "Guide") to assist Providers with submitting claims on behalf of Members.

It is important that you read this Guide and become familiar with its contents. Every time a Claim is submitted to Pacific Blue Cross through PROVIDERnet, it indicates your understanding of and agreement with the PROVIDERnet Terms & Conditions.

THE CONTENT OF THIS GUIDE IS PROVIDED FOR GENERAL INFORMATION PURPOSES ONLY. IT IS NOT INTENDED TO AMEND OR REPLACE ANY OF THE TERMS AND CONDITIONS SET FORTH IN THE PROVIDERNET TERMS & CONDITIONS. ALTHOUGH PACIFIC BLUE CROSS MAKES REASONABLE EFFORTS TO UPDATE THIS GUIDE, PACIFIC BLUE CROSS MAKES NO REPRESENTATIONS, WARRANTIES OR GUARANTEES, EXPRESS OR IMPLIED, THAT THE CONTENT IN THIS GUIDE IS ACCURATE, COMPLETE OR UP TO DATE. YOUR USE OF THIS GUIDE IS AT YOUR OWN RISK AND PACIFIC BLUE CROSS HAS NO RESPONSIBILITY OR LIABILITY WHATSOEVER FOR YOUR USE OF THIS GUIDE.

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Information has been added/updated.

Information that is crucial to benefits or submission requirements.

There is a Glossary in the Appendix (Section 14.0) that outlines terms specific to this Guide.

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1.0 Introduction

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